To change your password, or other settings such as your email address, click on the "Settings" button the top toolbar (located directly below the logo at the top of your screen). From there, click on the "Login Information" link.
You will be asked for your current password, as well as a new password (which you will need to retype a second time to make sure you didn't make a mistake).
You can do so by clicking on the link "Modify your personal info" in the "Edit info" area of your toolbar. The toolbar is located on the right side of your screen when you're logged in. Be sure to click the Modify My Personal Information link at the bottom of each page you update.
I want to change my email address, how can I do that? You can change your email address by going to your Account Settings (which is located in the top menu bar named "Settings"). On this page you can enter your new email address, you will be required to enter your password for security reasons.
Some zip codes/postal codes cover more than one city. Click the link below and locate the pull down menu with city names under the zip code/postal code box. After selecting your correct city, please be sure to click Modify My Personal Information at the bottom of the page to save your changes.
If you don't remember your password, try logging in to the site with whatever password you believe it might be. If the password is incorrect you will be shown an error stating your password is incorrect. Along with this error message you will be given the option to retrieve your password.
We suggest copying and pasting in your password. Please be sure your browser's cookie settings are no higher than medium-high. Also, try emptying your browser's cookies and temporary files.
If none of these solutions work or if you simply forgot your password, you can contact us by emailing the helpdesk at the link below.
You ask so many questions! Why? In order to best find your match, as well as let your match find you we ask as much information about your personality and views on life. Think about it this way, if you were going to go on a blind date, you would want to know a bit about the person you're going to go out with.. right? This allows us to become the friend who's matching you and your date up, while at the same time giving you thousands of options to pick and choose from.
P.S. Having a photo of yourself (smiling) helps a lot.
There are a number of reasons why something you added to your profile was rejected.
- You used offensive or abusive language
- You didn't fill out the field properly
- You included an email address, phone number or home address (we do not permit this for safety reasons).
You can upload a photo of yourself by clicking the "Upload a photo" link in your user toolbar (located on the right side of your screen when logged in).
I just uploaded a photo and I want to make it the main one. Once you upload a photo and it has been approved (all photos get processed by a member of our Team, which means we crop the photo and reject any inappropriate photos), you can select it to be your main photo.
By default the first photo you upload, once approved, will become your main photo.
To set your photo to main it cannot be a private photo. Simply click on the button next to the photo labeled "Set As My Main Photo".
Please check to make sure you image size is bigger than 200 width and 230 height. Also the file must be a JPG, GIF, PNG or BMP.
If your image meets the above standards and you are still having problems, please let us know what browser you are using and what error message you are receiving after your attempt to upload the image.
If all else fails, you can email it to datingsitesupport@gmail.com. Please include the site name in the subject and include your username.
Site Features (IM, Chat, Email, Flirts, Blackbook)
You can choose to accept IMs from all users, only those in your black book, only people who match your mail settings preferences, or disable receiving IMs.
To make these changes, please visit
If a user is violating chat room rules, please click on their username and then click on the OPTION button. You may select REPORT USER. After you enter information in the complaint box about the problem you are having, please click ok and our staff will be notified.
Those messages are located in your All Messages folder in your mailbox. If you want to move a message back to your inbox from the All Messages folder, click the box in front of that message in your All Messages folder and then click Move Back to Inbox.
Any member (basic or full) can send flirts to other users. To send a flirt you must simply click the "Send flirt to.." button located directly below a member's main photo on the left of your screen (when looking at a given member's profile). You can then choose a flirt from the drop down menu, then send.
I want to message someone, but I can't.. You can send messages to any user on the site if you have a full membership. To send a message, you must simply click the "Send message to.." button located directly below a member's main photo on the left of your screen (when looking at a given member's profile).
To ADD:
Please visit the member's profile and click Save Him/Her to Your Favorites at the top of their profile.
To REJECT:
Please visit the member's profile and click Remove Him/Her From Your Favorites at the top of their profile. If you are no longer interested in being contacted by the member, you can view click the Not Interested link on their listing on your Favorites page.
To remove someone from your little black book, visit their profile and at the top of the profile you will see a link that says "Remove him/her from your little black book." Click on that link and it will ask you to verify that you want to remove them. Click "yes" to confirm their removal.
To IM someone who is online and has the IM Chat Now link on their profile and I'm Online Let's Chat at the bottom of their picture, all you need to do is click on one of those links to IM because they are accepting IMs from anyone. If they are online but do not have those links, they are only accepting IMs from people in their black book. You will need to click the Add to Black Book link on their profile and wait for them to authorize your request.
If you want to change your email settings (receive newsletters/alerts or stop receiving them) you can do so by clicking on the "Settings" button in the top toolbar (located directly below the logo at the top of your screen), then clicking the "Email Options" link. On this page you can select/unselect what emails you wish to receive.
Click save then your new settings will have been saved.
If you want to change your email settings (receive newsletters/alerts or stop receiving them) you can do so by clicking on the "Settings" button in the top toolbar (located directly below the logo at the top of your screen), then clicking the "Email Options" link. On this page you can select/unselect what emails you wish to receive.
Click save then your new settings will have been saved.
The rules for behavior in the chat room are as follows:
1. Absolutely NO NUDITY in the Public Chat Rooms
2. No Advertising or Spamming.
3. No flooding or unnecessary repetition.
4. Be Courteous & Respectful To ALL.
5. This is NOT a SEX room.
6. Follow Admin/Sysop Instructions.
7. No posting of private contact details.
8. No racist or prejudice slurs.
9. No Cybering in public.
10. No illegal activity, as per real life.
11. No personal insults to others.
Every member gets a little black book to which they can add other members. Adding a member to your little black book allows you special access to things from that member's profile, like their 'private' photos. People who don't have you in their little black book won't be able to see your private photos as well.
Adding a member to your little black book requires that member's authorization however, which allows that member to choose who gets to see his or her private photos.
That does not mean that they are not interested in you. YOU can click that box if you are not interested in THAT MEMBER and would like not to be contacted by them any further. It is an option that allows you to choose who can contact you.
On the join form it states, if you do not cancel by the time your 3 day trial ends, your membership will recur to a 30 day membership. We apologize if you missed that on the form. Please let us know if you have any further concerns or are unclear about anything.
If you have found what you were looking for or for some other reason like to deactivate your account then the option is in your settings. You can always reactivate your account at a later date should you would like to start your search again.
Deactivating your account means that no one will be able to see your profile and you will no longer receive messages from any other members.
I am sorry the upgrade process is not going through for you, please double check that all the information you are entering is correct. Our processor is not accepting your transaction.
As a free basic member, you can upload your profile and photos, send up to 30 flirts, and search our database of members to see if we have anyone in your area or of interest to you. You will need an upgraded membership to send/receive messages, initiate IM conversations, access the chat room, and the forum.
The basic service is free. With this, you are able to create an account and look around, see if this is something you would like to pay for, and see if there is anyone in your area that you would like to talk to. This is all available before you pay one cent. If you decide that you would like to upgrade, then yes there is a fee!
If I sign up for a free membership, what will I have access to? Your free membership will give you access to the following features of the site. You will be able to create a profile, upload photos, search for other singles in your area, receive IM's from other singles in your area as well . We are expanding and adding new features all the time.
To see your billing history, you must be logged in. Your billing history is located in your account settings, to see them click on the "Settings" button in the top toolbar (located directly below the logo at the top of your screen).
If you have any questions about the billing, please feel free to contact us with your questions.
If you are a paid upgraded member with billing questions, you can call our billing support number at 1-800-770-2715 begin_of_the_skype_highlighting 1-800-770-2715 end_of_the_skype_highlighting(or 1-800-729-5157) or email us through our contact us link.
Please be sure your browser's cookie settings are no higher than medium-high. Also, be sure your entries do not contain anything other than letters and standard punctuation marks.
Yes, at this time we are setup to accept members form the following countries:
United States
Canada
Argentina
Australia
Austria
Brazil
Chile
Colombia
Denmark
Finland
France
Germany
Iceland
Ireland
Italy
Jamaica
Mexico
Netherlands
New Zealand
Norway
Portugal
Puerto Rico
South Africa
Spain
Sweden
Switzerland
United Kingdom
Venezuela
We are continually adding more countries, so if your country is not listed, please check back again soon.
Our site does not install adware. You or someone using your computer visited a site that installed this on your computer. I suggest running LavaSoft AdAware (a free program that removes adware on your computer)
http://www.download.com/Ad-Aware-2007-Free/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5
Two other free programs to try, if Ad-Aware does not solve your problem.
THE FIRST ONLINE ENCOUNTERS
Be careful about the information you give out. Never supply your last name, outside email address, personal website address, home address, phone number, place of work, or other identifying information in your profile or in your initial emails. If anyone tries to pressure or deceive you into revealing personal information, stop corresponding with them.
AS YOU GET TO KNOW EACH OTHER
Trust your feelings, move cautiously, and choose carefully. As you correspond, be on the lookout for strange behavior or inconsistencies. Ask questions and be sure you are satisfied with the answers. If you think someone is lying, they probably are. Take note of conversation topics. If a person tends to steer the conversation towards unwelcome themes, walk away. Take all the time you need before moving to a more personal relationship.
WHEN THERE'S MUTUAL INTEREST
Photos can help you get a more accurate idea of who someone is. Get pictures of your new friend in different settings at work, at play, etc. Let the other person win your trust gradually. Don't confuse interest with trust. Your new friend should gain your confidence through consistently honorable, forthright behavior. Don't become prematurely personal or intimate with someone. In the desire to find companionship, it is very easy to lead yourself to believe know someone better than you really do, so take your time.
CONTINUED CORRESPONDENCE
Talking by telephone can give you a better view of your friend's personality, social skills, and character. Call from a pay phone or a phone with Caller ID blocking until there is absolute trust. Listen to the person you are getting to know, and pay close attention to both what they say and what they do. Ask questions and be sure that you are satisfied with the answers.
THINKING ABOUT MEETING IN PERSON
Meet when YOU are ready - do not be pressured into it! Any kind of pressure to meet should be a big red flag to you - do not tolerate it, and don't be afraid to change your mind about meeting. If someone argues about meeting, finds flaws in your thinking, or pressures you, DON'T meet with them. A sensitive person will always understand the risk involved with online dating, and will respect your caution.
THE MEETING
Double or group date for your first meeting. Always tell someone where you are going and when you will return, and leave your date's name and phone number with that person. Never have your date pick you up. If you decide mid-date to go somewhere else, drive yourself. Meet in a safe, public place. DO NOT meet in your residence or theirs. Be safe now. There will be time for solitude later.
When meeting outside your area: If you're flying in, make your own transportation and lodging reservations, and keep them to yourself. Don't meet your date at your hotel. If the meeting location chosen seems unsafe or inappropriate to you, go back to your hotel. Always make sure someone knows your plans and has your contact information. If possible, carry a cell phone at all times.
Be concerned if your date never introduces you to colleagues, friends, or family, or if they look very different from photos posted online.
What is your privacy policy? We strongly believe in protecting your privacy.
We will never sell your information to any other company or individual. While most other companies profit from selling people's information to other companies, we do not feel this is an ethical practice and do not do so.
If at any time we change this policy we will inform you (via email) and give you the chance to have your profile deleted to help protect your information.
Didn't find the answer you needed? Send us your question and we'll get back to you as soon as possible.
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